The standards we hold.
Four of them. They do not flex per project. They are how we describe the work to you, and how it shows up on the wall.
Heritage-grade materials. The right mortar matters more than any other variable in masonry restoration. A cement-rich modern mortar will outlast soft heritage brick and shear it apart in five winters. We test the existing mortar, match its hardness, colour, and aggregate, and document the mix on the handover sheet so the next mason who works on your wall knows what is in the joints.
Modern dust control. Cutting old mortar releases respirable crystalline silica. The Ontario OEL is 0.05 mg per cubic metre over an eight-hour day; uncontrolled grinding can put the air around a wall thirty times over the limit. We use Hilti DCH-300 grinders fitted with DC-EX shrouds, paired with HEPA-class M-rated extractors, and the crew works in PAPR respirators.
Documentation. Photographs of the wall before, photographs of the sample patch, photographs of progress at the end of each working day, and a final handover PDF — what was done, in what materials, how to care for it. The next person who owns the building inherits the file.
Five-year warranty. Workmanship warrantied in writing for five years on every project. WSIB clearance certificate provided with every quote. $2 million Commercial General Liability insurance certificate available on request. Working at Heights training certified across the crew.